Your Information at Sportgy Completely Secure

Welcome to Sportgy. This Privacy Policy explains how Sportgy handles your personal information. We believe every user has the right to full control over their own data.

By using the Sportgy website or mobile app, you agree to this Privacy Policy-outlined methods of data collection and use. Please read it carefully, as your continued use of the platform constitutes your agreement to these practices.

Protecting your information is our top priority at every step — from creating an account and playing games to making deposits and contacting support on the Sportgy platform. We never sell your data or share it unnecessarily with third parties.

The following types of information may be collected when you register or use services on Sportgy:

Sportgy collects your information through the following methods:

• Direct Input: Information you provide when registering, logging in, or updating your profile.
• Automatic Collection: Device and usage information is automatically collected via cookies, log files, and tracking technologies while you use the Sportgy website or app.
• From Third Parties: Necessary data may be collected through identity verification agencies or payment processors.
• Public Sources: Data may be obtained from regulatory authorities or government databases for verification purposes.

Every piece of data we collect has a specific, legitimate purpose. Sportgy never collects unnecessary information.

Sportgy uses your information for the following purposes:

• Account Management: For registration, login verification, and profile management.
• KYC Verification: To verify age and identity, and to prevent money laundering.
• Payment Processing: To process deposit and withdrawal transactions.
• Service Improvement: To personalize your gaming experience and develop new features.
• Security Assurance: To prevent fraud, multiple accounts, and unauthorized access.
• Support Provided: To resolve your complaints and inquiries.
• Legal Compliance: To comply with directives from regulatory authorities.
• Promotional Communications: To send you offers and bonus information with your consent.

Sportgy never sells your personal information to third parties. However, data may be shared in the following limited circumstances:

• Payment Processors: Mobile banking partners such as bKash, Nagad, and Rocket only receive the information necessary to complete transactions.
• KYC Provider: Authorized third parties involved in identity verification may access required documents.
• Legal Obligations: Information may be disclosed in response to lawful requests from government or regulatory authorities.
• Corporate Restructuring: In the event of a Sportgy merger or acquisition, the new entity will handle your information in accordance with the same Privacy Policy.

Sportgy uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

• Essential Cookies: Used to maintain your login session and ensure security. Disabling these cookies will prevent Sportgy from functioning properly.
• Analytics Cookies: Used to understand how users interact with Sportgy and to improve our services.
• Preference Cookies: To remember your language preferences and other settings.
• Marketing Cookies: Used to show relevant promotions. You can disable these through your browser settings.

Most browsers offer options to manage cookies. Please note that disabling cookies may affect the functionality of certain Sportgy features.

Sportgy uses industry-standard security technologies to keep your information safe:

• SSL/TLS Encryption: All data transfers occur over encrypted connections.
• Encrypted Storage: Stored sensitive data is protected with AES-256 encryption.
• Two-Factor Authentication (2FA): OTP verification to prevent unauthorized access to your account.
• Regular Security Audits: Independent third-party security experts conduct regular audits of the Sportgy system.
• Firewall & DDoS Protection: Servers are protected against unauthorized access and cyber attacks.
• Restricted Access: Only authorized personnel have access to specific data.

Sportgy retains your information only for as long as necessary. Typically:

• Data for active accounts is retained for the full duration the account remains open.
• Even after account closure, data is typically retained for a period due to legal obligations. 5 Years Some data is retained for up to the specified period.
• Transaction records are retained for a defined period in accordance with financial regulations.
• Once the retention period expires, data is securely deleted or anonymized.

As a Sportgy user, you have the following rights over your personal information:

To exercise any of these rights, please contact the Sportgy support team by email. We typically respond within 30 business days.

Sportgy Users Under 18 We do not intentionally collect any information from minors. If we are informed that a minor has created an account, that account will be closed immediately and the associated data will be deleted.

Parents should regularly monitor their children's online activity and contact Sportgy support immediately if anything suspicious is noticed.

Sportgy reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, you will be notified via your registered email or SMS.
• Continued use of Sportgy after any changes takes effect will be considered acceptance of the updated policy.

For any questions, complaints, or requests regarding this Privacy Policy, please contact Sportgy's data protection team:

• Email: [email protected]
• Support: Via live chat on the Sportgy website, 24 hours a day, 7 days a week.

We typically respond within 24 to 72 hours.